Please email us at info@monrenn.com and we’ll let you know if we will be restocking the item otherwise you can sign up and be notified for a restock. Can I get a different size or colour than what is offered through the store? No. If a size, colour or other variant doesn’t appear online, it is not currently available.

Unfortunately we can’t change any information on an existing order once it has already been processed for shipment. This includes details like your shipping address, billing information, item, size or quantity. We also cannot cancel orders after they have been processed for shipment. 

If you haven’t received your Shipping Confirmation email, we may be able to process a change or cancellation. Please contact us at info@monrenn.com as soon as possible and let us know the issue, we’ll make every effort to accommodate your request.

In rare cases when an item runs out of stock after your order is placed, we’ll refund you. We make every effort to ensure inventory is accurate to avoid this happening.

Note that if we don’t get a response from you within 5 business days, we reserve the right to refund your order in full.

Unless otherwise specified, product prices already reflect discounts. All offers are limited to stock on hand; no rain checks or vouchers are available unless otherwise noted. Not valid after purchase, on prior purchases, gift cards, gift certificates, taxes, shipping, or handling and processing charges. Purchaser must pay applicable sales tax. Offer may not be combined with any other sale, promotion, discount, code, promo, coupon and/or offer. Promotions have no cash value. Offer cannot be sold, transferred, or otherwise bartered. Void where prohibited, taxed or otherwise restricted. Returns or cancellations of any portion of a purchase requires equal forfeiture of offer or amount equal to offer. MØN RENN  has the right to end or modify any promotion at any time at its sole discretion. Other restrictions may apply.

Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.

Yes, Free Shipping is valid for orders that total AUS $200.00 or more that are being delivered to an Australian shipping address. Free shipping for these orders is automatically applied during the checkout process and will be shipped via Australia eParcel Post Standard.

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.

Here are the full details of our Shipping Policy.

Due to recent tariff changes, we are currently unable to ship to the United States. We are actively working to resolve this issue and hope to resume shipping as soon as possible. We sincerely apologise for any inconvenience this may cause and appreciate your understanding and patience during this time.

A full list of all of our shipping areas can be found here.

If you wish to return a full price item, the item must be returned within the below timeframes:

Australian Orders..................................................within 21 days of Delivery Date

International Orders..............................................within 30 days of Delivery Date

For more information about our Refund policy please click here.

Simply email info@monrenn.com stating your order number and reason for return. Once we receive your return we will process your refund

• Re-pack your item with labels and tags still attached in the garment bag it arrived in.
• Pack your item into an appropriate post package.
• Email info@monrenn.com with your order number, the reason for your return, and the item(s) you will be returning.
• Proceed to your preferred postal or courier outlet, pay for tracked return postage and post the package back to the address on the Returns Label.
• Keep your proof of postage / tracking number for your reference

MON RENN is not responsible for any returned items that are lost in transit. Any returned items that are not received by MON RENN will not be issued a refund.

For more information about our Refund policy please click here.

Please note that return shipping costs will be deducted from your refund, even if your original order qualified for free shipping.

For more information about our Refund policy please click here.

MØN RENN / Returns

Suite 3.2

25 Cooper Street

Surry Hills, 2010

AUSTRALIA

For more information about our Refund policy please click here.

All faulty apparel items are eligible for replacement or refund within 90 days of receiving your order; simply email info@monrenn.com with your invoice number, a description of the issue, and supporting photos or videos for assessment, in accordance with our policy and the Australian Consumer Law.

For more information please click here